How 5 businesses are helping ILACP/law enforcement in COVID crisis

Most of this language comes directly from the different companies. ILACP is officially vendor-neutral, but we think this information might be useful.

Updated March 27, 2020

Axon – “Axon Citizen” for file sharing

Axon is providing global access to the full feature set of Axon Citizen, at no cost this year, to every agency that is not currently using the digital evidence platform.

Axon Citizen allows officers and dispatchers to send a link by email or text to anyone who has a digital file to share. This file is then immediately stored and ready for review and sharing on Axon Evidence (, with zero in-person interaction needed.

Any public safety or public health agency not already on our mobile platform who could benefit from using Axon Citizen for Officers and Axon Citizen for Communities during their response to the COVID-19 pandemic is eligible to receive free access to these tools. This includes law enforcement agencies, Fire/EMS, hospitals and other entities engaged in front-line efforts to reduce the spread of the virus. The offer is open both to Axon customers not already on the mobile platform and non-customers, and is available in any country where Axon currently does business.

For existing Axon customers with an Axon Evidence Basic or Pro license, you already have access to Axon Citizen for Officers. Setup instructions and video tutorials are available on our Citizen Resources page.

Agencies who have an Axon Evidence Lite license, or who are not current Axon customers, should complete the contact form on this page to sign up. From there, a member of the Axon team will be in touch to set up your access.

911eye – link to any person’s smartphone

CRG Inc., an official partner of ILACP, is offering "911eye" technology at no cost to public safety agencies as they manage the COVID-19 pandemic over the next 30 days. The goal is to enable “Professional Distancing” by reducing the exposure of officers without reducing the level of professional services provided to the community and citizens.

911eye enables public safety entities to send a link to any individual's smartphone allowing them to securely share live videos, photos and their location with the agency, therefore expanding the number of incidents that are appropriately managed without the risk of an in-person response.  A number of public safety agencies are actively using the technology and greatly reducing the exposure of their officers. 

911eye allows public safety agencies to:

  1. Maintain a high level of service while protecting first responders and citizens from potential exposure, in accordance with CDC call guidelines
  2. Securely document incidents in a CJIS-compliant environment, eliminating the need for an in-person response
  1. Provide situational awareness to ensure proper resource allocation and minimize unnecessary exposure risk to personnel.
  1. There is no app required. It works on all smartphones.

    The technology is compatible with existing systems. Onboarding, training, implementation can be accomplished in under one hour through remote set-up and instruction

Here is a short video link for additional information on the program and for contact information.

For more information, contact Joe Hanson of CRG at [email protected]. Joe is the Regional Director of Sales and Implementation for the Critical Response Group.

LexisNexis – community online reporting service

LexisNexis is an official partner of ILACP. About 400 Illinois agencies use the LexisNexis crash or citation reporting system. The LexisNexis® Desk Officer Reporting System (DORS), community online reporting service, helps to minimize the social interaction of your law enforcement officers during this trying time. Our free online solutions LexisNexis® eCrash and LexisNexis® Request a Report, also enable online access from citizens to agency services via online access of crash reports and crime reports to authorized parties.

For more information on your agency’s specific needs, please contact Derick at 413-221-5770 or [email protected]

As you work to adjust, and as agencies shift priorities and goals in response to the ever-changing events, our team is here to help in any way we can. Think of us as an extension of your own team as you work through your plans.

Ring – watch for upcoming webinars

Ring, a good friend of law enforcement in Illinois and nationwide, is growing in popularity with its video doorbells and the ability for residents to share that video with law enforcement. Ring was signed up to be a sponsor of the ILACP Annual Conference. With the conference canceled, Ring has decided to offer free webinars to our members on topics that you will be interested in. Stay tuned. 

WebEx – free trial of teleconferencing platform

Cisco WebEx and Sentinel Technologies would like to present an offer that will allow your departments to better communicate internally and externally. You may already be familiar with WebEx as an online meeting service. However, WebEx is actually a comprehensive suite of communication tools and capabilities that ensure your departments,and the communities you serve are able to communicate more effectively under these challenging circumstances. This offer includes the WebEx Events service for up to 3,000 attendees, with up to 1,000 on video. Cisco is making this service available to law enforcement agencies for the duration of the COVID-19 crisis at no charge. If you’re interested in deploying the no-cost WebEx offer immediately, contact Jack Schoonover, Sales Manager, Sentinel Technologies, 217-471-5106, [email protected]

The full WebEx suite provides multiple channels to communicate with anyone, anywhere, at any time. Cisco and Sentinel recognize real-time communication is a critical need for police departments to operate continuously. WebEx allows officers to stay connected with each other and the citizens you serve. Connecting securely is possible through WebEx to outside agencies, including local and county municipalities, EOC's, and at the state and federal levels.   

Sentinel Technologies has offices in Chicago, Downers Grove, and Springfield.  We have team members located throughout Illinois who are knowledgeable in all Cisco and WebEx solutions, and can be engaged on short notice.